Retail Store’s Mobile Evolution
Crafting a Seamless Mobile Experience with Dynamic User Journey and Engagement For Successful Customer Retention.
Retail Store Going Mobile With UX Journey Mapping
A local retail store wanted to bring their online clothing, lifestyle and accessories store to mobile. The goal was to engage users, offer appealing deals and loyalty programs. We crafted a simple but dynamic user journey and possible engagement options with a smart recommendation system, attractive offers, and an easy shopping cart.
We teamed up with store, diving deep into user behaviour through UX workshop and crafted a top-notch experience with smart recommendations, special offers, and a loyalty program. The result? We not only brought in new customers but also kept the existing ones coming back for more.
Our UX workshop was a journey into user insights, meticulously shaping their paths. The goal was to encourage users to discover more products aligned with their behavior. By strategically weaving in offers, we not only captured new audiences but also cultivated loyalty, shaping a powerful and effective user experience.
